Shipping Policy

Fast, Reliable, and Worldwide Shipping

At MULTIMAG, we're committed to delivering your new magnetic phone holder to you as quickly, safely, and efficiently as possible. We understand that you're eager to start capturing life's moments without delay, which is why we've streamlined our shipping process to offer you the best experience. 

Domestic Shipping:

Standard Shipping: Enjoy free standard shipping on all orders within Australia. Orders are typically processed within 1-2 business days, with delivery expected within 3-5 business days after dispatch.

Express Shipping: Need your MULTIMAG sooner? Opt for express shipping at checkout for a small fee. Expedited orders are prioritized and expected to arrive within 1-2 business days after dispatch.

International Shipping:

We're thrilled to offer international shipping to over 15 countries worldwide. International shipping rates and delivery times vary by destination.

Please note, that international orders may be subject to import duties and taxes, which are the responsibility of the recipient.

Tracking Your Order:

Once your order is placed, you'll receive a confirmation email with your order summary.

As soon as your order ships, we'll send you a follow-up email with a tracking number so you can monitor your delivery every step of the way.

Satisfaction Guaranteed:

At MULTIMAG, your satisfaction is our top priority. If you have any issues with your order, please contact our customer support team at info@multimag.com.au. We're here to help make your shopping experience as seamless and enjoyable as possible.

Returns and Exchanges:

We stand behind the quality of MULTIMAG. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of receipt for a full refund or exchange.

Thank you for choosing MULTIMAG. We can't wait for you to join the ranks of content creators who've found their perfect shot with our dual magnet phone holder. Happy creating!